Operations Architecture
Operational apsects of running your business requires that standard policies and procedures are instituted and followed. The Stratta Group can assist in putting in place proper and auditable Operational controls (Operations Architecture). There are various industry standards, such as ISO 27001, Safe Harbor, SSAE 16 (SAS 70 Type II) certification, COBIT 5 and IT Services Management (ITIL) frameworks for IT governance. We understand the standards and how they should be applied to your business. We work with you to establish the appropriate level of operational controls minimally including auditable processes for the following capabilities: Logging of all operational activities - identifying who, what, when, and why. Change Request Management - establishment of auditable change management including, for example, controls for: - Incidents Management
- Change Request
- Production Release
- Break Glass Access
- Access Control Requests
- QA Release
- Period Log Reviews
Automating Notifications - alert notification, change request notification We work with you to determine what operational controls are necessary for your particular business, and provide a range of services that can be used to institute such controls so that they are cost effective and auditable.
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